Click to select the Run this program in compatibility mode for check box, click Windows XP in the Run this program in compatibility mode for list, and then click OK.ĥ. In the PackageName Properties dialog box, click the Compatibility tab.Ĥ.
Right-click the file, and then click Properties.ģ. Locate the executable file for the driver installation program.Ģ. To run the driver installation program in compatibility mode:Ĭonfigure the driver installation program to run in Microsoft Windows XP compatibility mode. So, I suggest you to download and install the drivers in compatibility mode by following these steps: Which version of Operating system do you have? Is it a 32-bit or a 64-bit Operating system?Īs I checked the Windows 7 Compatibility Center, I see that Dell 924 Photo All-in-One Printer is not compatible with neither the 32-bit version of the Windows 7 Operating system nor the 64-bit version of the Operating system.Īs per to the compatibility report the printer is not compatible, hence you are not able to use the printer with the Windows 7 Operating system. Your multifunction printer isn't compatible with this version of Windows.A. I then clicked "Apply thisįix" and get the "Solution": "Compatibility issue between your multifunction printer and Windows When I "Troubleshoot" the printer, it says the driver is not installed. After downloading and installing the Vista Driver per the directions, the printer still indicates there is a problem. HOW TO: Install a Hardware Device Driver using Compatibility Mode follow the prompts from the driver install.Īnd it didn't work. Unplug the printer, then install this Vista Driver from Dell in Vista compatibility mode following instructions from here If no available driver, click the button Windows Update, wait for the process finishes and then look for the driver again. Choose the correct driver in the driver list. The drier will be provided under Dell Inkjet Drivers\Dell Photo AIO 924. Click Start, click Control Panel and double click Devices and Printers. For other functions, you may need to wait for Dell to release compatible drivers.ġ. If the driver does not help, please follow the steps below to install the printer driver. Microsoft does not guarantee the accuracy of this third-party contact information.
This contact information may change without notice.
Important Note: Microsoft provides third-party contact information to help you find technical support. Please try the driver for Windows Vista, as Dell suggested. Unplug the printer, then install this Vista Driver from Dell in Vista compatibility mode following instructions from here HOW TO: Install a Hardware Device Driver using Compatibility Mode follow the prompts from the driver install.
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